We believe in ethical conduct, including honesty, fairness, and sound decision-making.
We listen to others openly and respectfully, respond with sensitivity and understanding, and work every day to improve the lives of people in need.
We continuously improve our communication, knowledge, and skills to provide services of the highest quality and effectiveness.
All Mental Health Resource Center (MHRC) and Renaissance Behavioral Health Systems (RBHS) programs are accredited by The Joint Commission. This means that our services are consistent with the highest national standards for quality healthcare, and that we are always striving to improve our services to better meet your needs.
RBHS functions as a management services organization, providing centralized administrative, finance and accounting, human resources, information technology and quality improvement services to MHRC. Through its administrative function, RBHS coordinates the programs and services of MHRC to create an integrated, high quality service delivery system.
Founded in Jacksonville in May 1977, Mental Health Resource Center, Inc. (MHRC) is a Florida not-for-profit corporation that provides a wide range of behavioral health and social services to the community. Included in MHRC’s service array are 24-hour emergency services; inpatient psychiatric services for children, adolescents and adults; and numerous outpatient services, including medication management, case management, counseling, supported housing, psychosocial rehabilitation, two programs for the homeless, a therapeutic family program, state hospital liaison services, forensic services, in-jail services, and nine Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness located in Clearwater, Gainesville, Jacksonville, Kissimmee, Naples, Rockledge, Tampa, and Winter Haven.
Since 1989, MHRC’s programs have been fully accredited by The Joint Commission. Inpatient services are licensed by the State of Florida, Agency for Health Care Administration. MHRC is a certified agency of United Way of Northeast Florida.
MHRC accepts and directly bills most insurance plans, including Medicaid, Medicare and most private insurance plans. Individuals who do not have health insurance and cannot afford our standard rates may be eligible for a reduced fee, depending on their income and number of household members. Some MHRC programs are funded in part by the Florida Department of Children and Families (DCF) and its managing entities, LSF Health Systems, Central Florida Behavioral Health Network, and Central Florida Cares Health System; the federal government; and the City of Jacksonville.
MHRC is the managing agent for New Outlook, Inc. and New Outlook II, Inc., two apartment complexes that provide permanent, independent living arrangements for individuals with psychiatric disabilities. These two projects are operated under Section 811, “Supported Housing for Persons with Disabilities” and are regulated by the U.S. Department of Housing and Urban Development (HUD) with respect to rental charges and operating methods. No mental health professionals are employed at these apartments and no services are available other than those typically found at apartment complexes, such as laundry facilities.
MHRC helps people improve their well-being and achieve their goals by providing comprehensive behavioral healthcare and social services.
We view MHRC as a leader in the behavioral health and social services field, and we will continuously strive to provide services of the highest quality and effectiveness. Our services will be provided in the most appropriate, least restrictive setting and in the most cost-effective manner utilizing caring, professional staff.
At MHRC, the core values reflect what is important to our organization. These values guide our decisions and actions as we provide services, communicate with one another, and develop relationships within the community.