Mental Health Resource Center

MHRC Nondiscrimination and Auxiliary Aid Notice


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Mental Health Resource Center, Inc. (MHRC) complies with applicable Federal civil rights laws and is in compliance with the requirements of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, the ADA Amendments Act of 2008, and the Children and Families Operating Procedure (CFOP) 60-10, Chapter 4 entitled “Auxiliary Aids and Services for the Deaf and Hard-of-Hearing.”  MHRC does not discriminate on the basis of race, color, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, marital status, veteran status, or genetic information. 

Sign language interpretation services and language interpretation/translation services are provided to individuals at no cost.  If you need assistance, please let our staff know or contact MHRC Single Point of Contact (SPOC) at (904) 743-1883 ext. 7106 or email adacoordinator@mhrcflorida.com.

If you believe that MHRC has failed to provide these services or discriminated in another way on the basis of race, color, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, marital status, veteran status, or genetic information, you can file a grievance with the MHRC Single Point of Contact at 904-743-1883 ext. 7106, in writing at PO Box 19249 Jacksonville, Fl 32245, or email at adacoordinator@mhrcflorida.com.

You can also file a civil rights complaint with U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201. 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.


Language Services:

ASL:  If you use ASL, language assistance services, free of charge, are available to you. Call 1-904-743-1883 x 7106

Spanish:ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-904-743-1883 x7106

Chinese:注意:   如果您使用繁體中文,您可以免費獲得語言援助服務。請致電1-904-743-1883 x7106

Vietnamese:CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-904-743-1883 x7106

Korean:주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-904-743-1883 x7106 번으로 전화해 주십시오

Tagalog-Filipino:PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.  Tumawag sa 1-904-743-1883 x7106

Russian:ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 1-904-743-1883 x7106

Arabic: ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 

1-904-743-1883 x7106


French Creole (Haitian Creole): ATANSYON:  Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou.  Rele 1-904-743-1883 x7106

Polish: UWAGA:  Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-904-743-1883 x7106

Portugese: ATENÇÃO:  Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-904-743-1883 x7106

German: ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.  Rufnummer: 1-904-743-1883 x7106

Gujarati: સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો  1-904-743-1883 x7106

Italian: ATTENZIONE:  In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti.  Chiamare il numero 1-904-743-1883 x7106

Thai: เรียน:  ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี  โทร 1-904-743-1883 x7106

Turkish: DİKKAT:  Eğer Türkçe konuşuyor iseniz, dil yardımı hizmetlerinden ücretsiz olarak yararlanabilirsiniz.  1-904-743-1883 x7106 irtibat numaralarını arayın.